Shipping Policy

At House of Mit, we strive to ensure your orders reach you promptly and securely. Below are the details of our shipping process and terms:

1. Processing Time

Orders are processed within 1-3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Charges

Shipping charges are calculated based on the product weight, dimensions, and destination at the time of checkout.

Free shipping may be available for specific orders or promotions, as mentioned on the website.

3. Delivery Time

Standard delivery time is typically 5-7 business days within India.

International shipping times may vary depending on the destination.

4. Shipping Partners

We partner with reliable courier services to ensure safe and timely delivery.

5. Tracking Information

Once your order is shipped, we will provide you with a tracking number to monitor the shipment status.

6. Shipping Restrictions

We currently ship to most locations within India and select international destinations. If your location is not serviceable, you will be notified at checkout.

7. Undelivered Packages

If a package is undelivered due to incorrect address details provided by the customer, additional charges may apply for reshipping.

Return Policy

Your satisfaction is our priority. If you are not happy with your purchase, we offer an easy return process:

1. Eligibility for Returns

Returns are accepted within 7 days of delivery.

The item must be unused, in its original condition, and in the original packaging with all tags intact.

Certain items, such as jewelry, intimate wear, and customized products, are non-returnable for hygiene and personalization reasons.

2. Return Process

To initiate a return, contact us at [email/contact form details] with your order details.

Once your return request is approved, we will provide you with instructions for shipping the item back to us.

3. Return Shipping Costs

Customers are responsible for return shipping charges unless the product is defective or incorrect.

For defective or incorrect items, we will reimburse reasonable return shipping costs.

4. Inspection and Approval

Upon receiving the returned item, we will inspect it to ensure it meets the return eligibility criteria.

If approved, we will process your refund or replacement as requested.

Refund Policy

We aim to process refunds swiftly and hassle-free:

1. Refund Methods

Refunds will be issued to the original payment method used for the purchase.

For COD (Cash on Delivery) orders, refunds will be processed through bank transfer or store credit.

2. Refund Timeline

Once the return is approved, refunds will be processed within 7-10 business days.

Processing times may vary based on the payment provider or bank policies.

3. Non-Refundable Scenarios

Shipping charges, COD fees, and gift-wrapping charges are non-refundable.

Items not meeting the return criteria (used, damaged, or missing tags) will not be eligible for refunds.

4. Cancelled Orders

Orders cancelled before shipping will be refunded in full.

If the order has already been shipped, the return process must be followed.

5. Defective or Incorrect Items

If you receive a defective or incorrect item, contact us immediately at [email/contact form details] for resolution. Refunds or replacements will be provided at no additional cost.